Privacy policy.

Last updated: March 2026

Introduction

At Designed, we believe good relationships are built on trust — and that includes how we handle your personal information. This policy explains how Designed, a trading name of The Neil Williams Company Pty Ltd (ABN 29 131 174 082), looks after your data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, the UK & EU General Data Protection Regulation (GDPR).

What We Collect and Why

We only collect what we genuinely need. This may include information you share when working with us, getting in touch, or updating your details. We use it to deliver and manage the services we provide to you, keep you informed about our work where you've asked us to, maintain accurate records and handle day-to-day administration, and understand how our website is being used so we can keep improving it.

We use cookies to understand how visitors interact with our website. This data is handled with the same care as all other information we hold.

Google Workspace

All our business communication runs through Google Workspace. Emails to and from our team pass through Google's infrastructure, which includes strong security and virus scanning as standard. You can read more about how Google handles data at https://policies.google.com/privacy

Tracking & Cookies

To help us understand how our website is used and to support our marketing activity, we use a small number of third-party tracking tools. Here's what's running and why:

Google Analytics — We use Google Analytics to understand how visitors find and navigate our website. This data is anonymised and aggregated. You can learn more at https://policies.google.com/privacy

Meta (Facebook & Instagram) — We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to reach relevant audiences. You can read Meta's privacy policy at https://www.facebook.com/privacy/policy

LinkedIn — We use the LinkedIn Insight Tag to track conversions from LinkedIn campaigns and to build anonymised audience insights. LinkedIn's privacy policy can be found at https://www.linkedin.com/legal/privacy-policy

Pinterest — We use the Pinterest Tag to measure how our Pinterest activity drives traffic and engagement on our website. Pinterest's privacy policy can be found at https://policy.pinterest.com/privacy-policy

Your Choices — If you'd prefer not to be tracked, you can decline non-essential cookies when you first visit our site, or update your preferences at any time via your browser settings. You can also opt out directly through each platform's own privacy controls.

Sharing Your Information

We don't sell your personal information. We don't pass it on to third parties unless we're required to by law, or it's genuinely necessary to deliver our services to you.

Security and Retention

We take sensible technical and organisational steps to keep your information safe from unauthorised access or misuse. We only hold your data for as long as we need it — and no longer than the law requires.

Your Rights

Under the GDPR, you have the right to access, correct, delete, or limit how we use your personal data — and to request a copy of it in a portable format. If you'd like to exercise any of these rights, just reach out.

Changes to This Policy

We'll update this policy when our practices change or when the law requires it. Any updates will be posted here, and we'll flag anything significant to you directly by email.

Get in Touch

Questions, requests, or concerns — we're happy to hear from you.

Email: neil@designed.social

You're also welcome to raise any concerns with a privacy supervisory authority in your country or region.

Limitation of Liability

We take every reasonable precaution to protect your data, but no internet transmission can be guaranteed as completely secure. To the extent permitted by law, our liability for issues arising in transit is limited accordingly.

Jurisdiction

This policy is governed by the laws of Victoria, Australia and, where applicable, UK & EU regulations. Disputes will be handled by the courts of Victoria, or relevant UK/EU authorities as appropriate.

By working with Designed, you agree to the handling of your personal information as described above.